Frequently Asked Questions

WHO DO I CONTACT ABOUT QUESTIONS FOR MY ORDER?

FOR ALL QUESTIONS REGARDING YOUR ORDER,PLEASE CONTACT INFO@CLICHAEBEAUTY.COM

ARE YOUR PRODUCTS TESTED ON ANIMALS?

NO. WE ARE A CRUELTY-FREE COMPANY THAT WILL NEVER TEST ON ANY ANIMALS.

WHAT IS YOUR RETURN/EXCHANGE POLICY?

ALL CLICHAÉ BEAUTY PRODUCTS ARE NON REFUNDABLE, HOWEVER EXCHANGEABLE  30 DAYS AFTER THE PURCHASE DATE. THIS EXCLUDES SHIPPING AND TAXES.

HOW DO I CONTACT CUSTOMER SERVICE?

CLICHAÉ BEAUTY CUSTOMER SERVICE PHONE NUMBER IS 708-639-8871 AND IS AVAILABLE MONDAY THRU FRIDAY FROM 9 A.M. UNTIL 5 P.M. CST.

DOES YOUR PRODUCTS SHIP GLOBALLY?

UNFORTUNATELY, CLICHAÉ BEAUTY DOES NOT SHIP WORLDWIDE, HOWEVER WITH THE GOAL TO EXPAND WE DO SEE IT IN OUR FUTURE.

HOW LONG DOES IT TAKE FOR AN ORDER TO SHIP?

OUR GOAL IS TO GET YOUR PRODUCTS TO YOU AS SOON AS POSSIBLE. WE TYPICALLY SHIP WITHIN 3-7 BUSINESS DAYS.

HOW CAN I BECOME APART OF THE TEAM?

WE ARE LOOKING FOR AMBASSADORS!!!!! ARE YOU A RISING MAKEUP ARETIST OR MODEL? EMAIL CHAMERACHANEL@CLICHAEBEAUTY.COM.